Horje
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site. Wordpress Tutorial

Noted That:

  • To install correctly this awesome-support.zip .
  • Fisrt Download the awesome-support.zip to your computer
  • Extract/Open awesome-support.zip to Your Computer.
  • Then, Find readme.txt file inside awesome-support.zip and Open readme.txt .
  • Now, Read the Requirements of this plugin. Which Wordpress Version and PHP Version are required to run this Plugin in Your Wordpress Site.
  • Then, Follow the Tips Below.

Start the Tips:

1. First Download " awesome-support.zip " Plugin to your Local Computer. (Click Download)

2. Then, Login to your " yourdomain.com/wp-admin " Dashboard.

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3. Then, Click on " Plugins " + " Add New " from left sidemenu of Dashboard.

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4. Now, Click on "Upload Plugin" button.

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5. Now, Browse " awesome-support.zip "  Downloaded plugin from your computer, Where you downloaded awesome-support.zip According to Step – 1 Above then, click on " Install Now"

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6. Now, Click on " Active Plugin"

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7. Then, See left sidemenu. " Awesome Support – WordPress HelpDesk & Support Plugin " folder is added on left sidemenu. Now, Click on " Awesome Support – WordPress HelpDesk & Support Plugin " folder.

   Noted that: If you do not see " Awesome Support – WordPress HelpDesk & Support Plugin " folder on left sidemenu then, see at left sidemenu " Settings " or " Tools ".

8. Now you configure yourself oR Watch video tutorial below about  Awesome Support – WordPress HelpDesk & Support Plugin Configurtions and Settings or How to work " Awesome Support – WordPress HelpDesk & Support Plugin " in your WordPress site.

 

oR

After Activated Plugin According to Step-6 then,

  1. Go to " Plugins " + " Installed Plugin " from Wordpress Admin Panel Leftside Menu.
  2. or Direct go to: https://yourdomain/wp-admin/plugins.php
  3. Then, Find " Awesome Support – WordPress HelpDesk & Support Plugin " Activated Plugin from Plugin List.
  4. Then, Click on " Settings " from Plugin that is Awesome Support – WordPress HelpDesk & Support Plugin
  5. Now, Edit/Add/Config the setting and Click on " Save Changes " button,
WP Plugin Setting



Guide

Using The WordPress Dashboard

  1. Navigate to the ‘Add New’ in the plugins dashboard
  2. Search for ‘Awesome Support’
  3. Click ‘Install Now’
  4. Activate the plugin on the Plugin dashboard

Uploading in WordPress Dashboard

  1. Download awesome-support.zip from this page
  2. Navigate to the ‘Add New’ in the plugins dashboard
  3. Navigate to the ‘Upload’ area
  4. Select awesome-support.zip from your computer
  5. Click ‘Install Now’
  6. Activate the plugin in the Plugin dashboard

Using FTP

  1. Download awesome-support.zip from this page
  2. Extract the awesome-support directory to your computer
  3. Upload the awesome-support directory to the /wp-content/plugins/ directory
  4. Activate the plugin in the Plugin dashboard

Setup

Whatever the method you used, after you activated the plugin through the plugins dashboard, the setup is done silently in the background.

Two new pages will be added to your site:

  • My Tickets
  • Submit ticket

Add those two pages to your menu in order to give your users easy access to their support area.

support , versatile , feature , rich , help , desk , provide , awesome , directly , site ,

Name
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Read Article
https://develop.horje.com/learn/1434/reference

 

Horje