Banner for Facebook Messenger Customer Chat
The Official Facebook Chat Plugin Wordpress Tutorial
Noted That:
  • To install correctly this facebook-messenger-customer-chat.zip .
  • Fisrt Download the facebook-messenger-customer-chat.zip to your computer
  • Extract/Open facebook-messenger-customer-chat.zip to Your Computer.
  • Then, Find readme.txt file inside facebook-messenger-customer-chat.zip and Open readme.txt .
  • Now, Read the Requirements of this plugin. Which Wordpress Version and PHP Version are required to run this Plugin in Your Wordpress Site.
  • Then, Follow the Tips Below.
Start the Tips:

Step-1 : Download " facebook-messenger-customer-chat.zip " to Your Local Computer.

Step-2 : Then, Login to your " yourdomain.com/wp-admin " Dashboard.

Login to Wordpress Facebook Messenger Customer Chat

Step-3 : Then, Click on " Plugins " + " Add New " from left Side Menu of Dashboard.

Go to Plugin Install Facebook Messenger Customer Chat

Step-4 : Now, Click on " Upload Plugin " button.

Click Upload Button Facebook Messenger Customer Chat

Step-5 : Now, Browse " facebook-messenger-customer-chat.zip " Downloaded plugin from your computer, Where you downloaded " facebook-messenger-customer-chat.zip " According to Step – 1 Above then, click on " Install Now "

Upload Plugin Facebook Messenger Customer Chat

Step-6 : Now, Click on " Active Plugin "

Activate Facebook Messenger Customer Chat

Step-7 : Then, See left Side Menu. " Facebook Messenger Customer Chat " folder is added on left Side Menu. Now, Click on " Facebook Messenger Customer Chat " folder.

Noted that: If you do not see " Facebook Messenger Customer Chat " folder on left Side Menu then, see at left Side Menu " Settings " or " Tools ".

Step-8 : Now you configure yourself oR Watch video tutorial below about Facebook Messenger Customer Chat Configurations and Settings or How to work " Facebook Messenger Customer Chat " in your WordPress site.

oR

After Activated Plugin According to Step-6 then,

  1. Go to " Plugins " + " Installed Plugin " from Wordpress Admin Panel Leftside Menu.
  2. or Direct go to: https://yourdomain/wp-admin/plugins.php
  3. Then, Find " The Official Facebook Chat Plugin " Activated Plugin from Plugin List.
  4. Then, Click on " Settings " from Plugin that is The Official Facebook Chat Plugin
  5. Now, Edit/Add/Config the setting and Click on " Save Changes " button,
WP Plugin Setting



Guide

Pre-requisites

Requires WordPress Version: 3.9 or higher

Requires PHP Version: 5.2.4 or higher

Facebook Presence
In order to use the Chat Plugin, you will need to have a published Facebook Page. You can find a list of your Facebook Pages by following this link . If you do not have a Facebook Page, you can create one for free here .
Once you have your Facebook Page ready, you will be asked to login to Facebook on the computer or device you are using to install the plugin. You can then follow the directions below.

Installing

To install the Chat Plugin:
1. Log in to your WordPress dashboard, navigate to the Plugins menu and click Add New.
2. In the search field, type ‘Facebook Chat Plugin’ and click ‘Search Plugins’. Select the plugin authored by ‘Facebook’. You can install it by simply clicking ‘Install Now’.

Updating

Following the Facebook platform and versioning , all versions will be supported for 2 years from launch. Updating should be safe and easy.

Configure plugin for first use

After navigating to the Chat Plugin settings page, click on ‘Setup Customer Chat.’ A new window will appear for setting up the plugin and you will be asked to select the Facebook Page you want to use. Next, you will go through the plugin setup with the following steps:
1. You will be asked to select the language and you can customize the greeting message. The default greeting is “Hi! How can we help you?”
2. The next screen allows you to select your response time and chat color. By setting the response time, you can set expectations with your customers on when they will receive a response
3. Next, click on ‘Finish’ to save these settings and click ‘Done’ to close this window. The Messenger customer chat plugin should now be installed.
4. You can rerun the setup by clicking ‘Edit Customer Chat’. To remove the plugin, you can deactivate the plugin/uninstall it.

That’s it! You’re all set. Now all visitors to your WordPress website will see the Messenger customer chat plugin and can message you.

Support

If you get stuck, or have any questions, you can ask for help in the Messenger Platform Developer Community .


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