Horje
Add the ability to provide your visitors with quick access to answers and useful resources. Wordpress Tutorial

Noted That:

  • To install correctly this helpgenie-customer-support-widget.zip .
  • Fisrt Download the helpgenie-customer-support-widget.zip to your computer
  • Extract/Open helpgenie-customer-support-widget.zip to Your Computer.
  • Then, Find readme.txt file inside helpgenie-customer-support-widget.zip and Open readme.txt .
  • Now, Read the Requirements of this plugin. Which Wordpress Version and PHP Version are required to run this Plugin in Your Wordpress Site.
  • Then, Follow the Tips Below.

Start the Tips:

1. First Download " helpgenie-customer-support-widget.zip " Plugin to your Local Computer. (Click Download)

2. Then, Login to your " yourdomain.com/wp-admin " Dashboard.

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3. Then, Click on " Plugins " + " Add New " from left sidemenu of Dashboard.

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4. Now, Click on "Upload Plugin" button.

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5. Now, Browse " helpgenie-customer-support-widget.zip "  Downloaded plugin from your computer, Where you downloaded helpgenie-customer-support-widget.zip According to Step – 1 Above then, click on " Install Now"

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6. Now, Click on " Active Plugin"

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7. Then, See left sidemenu. " HelpGenie Customer Support Widget " folder is added on left sidemenu. Now, Click on " HelpGenie Customer Support Widget " folder.

   Noted that: If you do not see " HelpGenie Customer Support Widget " folder on left sidemenu then, see at left sidemenu " Settings " or " Tools ".

8. Now you configure yourself oR Watch video tutorial below about  HelpGenie Customer Support Widget Configurtions and Settings or How to work " HelpGenie Customer Support Widget " in your WordPress site.

 

oR

After Activated Plugin According to Step-6 then,

  1. Go to " Plugins " + " Installed Plugin " from Wordpress Admin Panel Leftside Menu.
  2. or Direct go to: https://yourdomain/wp-admin/plugins.php
  3. Then, Find " HelpGenie Customer Support Widget " Activated Plugin from Plugin List.
  4. Then, Click on " Settings " from Plugin that is HelpGenie Customer Support Widget
  5. Now, Edit/Add/Config the setting and Click on " Save Changes " button,
WP Plugin Setting



Guide

Automatic installation

  1. Go to Plugins > Add New > Upload and select the .zip file from your hard disk
  2. Click the “Install now” button
  3. Activate the plugin through the ‘Plugins’ menu in WordPress

Manual installation

  1. Upload the plugin folder to the /wp-content/plugins/ directory via ftp
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

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https://develop.horje.com/learn/1434/reference