Banner for Ofeatures Customer Service
A set of widgets such as Live Chat, Click to Call, Ticket System, Feedback, Contact Form and Guestbook on a mobile friendly Customer Service platform Wordpress Tutorial
Noted That:
  • To install correctly this ofeatures-customer-service.zip .
  • Fisrt Download the ofeatures-customer-service.zip to your computer
  • Extract/Open ofeatures-customer-service.zip to Your Computer.
  • Then, Find readme.txt file inside ofeatures-customer-service.zip and Open readme.txt .
  • Now, Read the Requirements of this plugin. Which Wordpress Version and PHP Version are required to run this Plugin in Your Wordpress Site.
  • Then, Follow the Tips Below.
Start the Tips:

Step-1 : Download " ofeatures-customer-service.zip " to Your Local Computer.

Step-2 : Then, Login to your " yourdomain.com/wp-admin " Dashboard.

Login to Wordpress Ofeatures Customer Service

Step-3 : Then, Click on " Plugins " + " Add New " from left Side Menu of Dashboard.

Go to Plugin Install Ofeatures Customer Service

Step-4 : Now, Click on " Upload Plugin " button.

Click Upload Button Ofeatures Customer Service

Step-5 : Now, Browse " ofeatures-customer-service.zip " Downloaded plugin from your computer, Where you downloaded " ofeatures-customer-service.zip " According to Step – 1 Above then, click on " Install Now "

Upload Plugin Ofeatures Customer Service

Step-6 : Now, Click on " Active Plugin "

Activate Ofeatures Customer Service

Step-7 : Then, See left Side Menu. " Ofeatures Customer Service " folder is added on left Side Menu. Now, Click on " Ofeatures Customer Service " folder.

Noted that: If you do not see " Ofeatures Customer Service " folder on left Side Menu then, see at left Side Menu " Settings " or " Tools ".

Step-8 : Now you configure yourself oR Watch video tutorial below about Ofeatures Customer Service Configurations and Settings or How to work " Ofeatures Customer Service " in your WordPress site.

oR

After Activated Plugin According to Step-6 then,

  1. Go to " Plugins " + " Installed Plugin " from Wordpress Admin Panel Leftside Menu.
  2. or Direct go to: https://yourdomain/wp-admin/plugins.php
  3. Then, Find " Live Chat, Call Me Back, Ticket System, Feedback, Contact Form & more oFeatures Customer Service " Activated Plugin from Plugin List.
  4. Then, Click on " Settings " from Plugin that is Live Chat, Call Me Back, Ticket System, Feedback, Contact Form & more oFeatures Customer Service
  5. Now, Edit/Add/Config the setting and Click on " Save Changes " button,
WP Plugin Setting



Guide
  1. Install the plugin via WordPress.org repository or by downloading the plugin files and uploading them to the server.
  2. Activate the plugin.
  3. Go to plugin configuration (Settings > Customer Service oFeatures button on the left side menu), enter oFeatures account client id and WordPress token, you can find it in your oFeatures account in Menu > Settings > Plugins.
  4. After entering the data, synchronization with your oFeatures account will occur.
  5. You are now able to use Shortcodes by pasting to a selected page or by clicking “put this Feature on all pages”.
  6. On the left side menu you can find a Support Panel button, which lets you log into oFeatures from the WordPress admin panel.

How to use oFeatures WordPress plugin


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