Horje
This plugin generates a Technical Support dashboard widget, where your clients could submit tickets that will be emailed directly to you.

Noted That:

  • To install correctly this technical-support.zip.
  • Fisrt Download the technical-support.zip to your computer
  • Extract/Open technical-support.zip to Your Computer.
  • Then, Find readme.txt file inside technical-support.zip and Open readme.txt.
  • Now, Read the Requirements of this plugin. Which Wordpress Version and PHP Version are required to run this Plugin in Your Wordpress Site.
  • Then, Follow the Tips Below.

Start the Tips:

1. First Download "technical-support.zip" Plugin to your Local Computer. (Click Download)

2. Then, Login to your "yourdomain.com/wp-admin" Dashboard.

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3. Then, Click on "Plugins" + "Add New" from left sidemenu of Dashboard.

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4. Now, Click on "Upload Plugin" button.

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5. Now, Browse "technical-support.zip" Downloaded plugin from your computer, Where you downloaded technical-support.zip According to Step – 1 Above then, click on "Install Now"

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6. Now, Click on "Active Plugin"

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7. Then, See left sidemenu. "Technical Support" folder is added on left sidemenu. Now, Click on "Technical Support" folder.

   Noted that: If you do not see "Technical Support" folder on left sidemenu then, see at left sidemenu "Settings" or "Tools".

8. Now you configure yourself oR Watch video tutorial below about Technical Support Configurtions and Settings or How to work "Technical Support" in your WordPress site.

 

oR

After Activated Plugin According to Step-6 then,

  1. Go to "Plugins" + "Installed Plugin" from Wordpress Admin Panel Leftside Menu.
  2. or Direct go to: https://yourdomain/wp-admin/plugins.php
  3. Then, Find "Technical Support" Activated Plugin from Plugin List.
  4. Then, Click on "Settings" from Plugin that is Technical Support
  5. Now, Edit/Add/Config the setting and Click on "Save Changes" button,
WP Plugin Setting


Guide
  1. Upload archive contents to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Configure your settings and check out the Dashboard
Reffered: https://wordpress.org/